Privacy Policy

How we handle your information

Last updated: January 2024

Look, we get it - nobody really enjoys reading privacy policies. But we figured you should know how we're handling your info, so here's the straight talk without all the usual corporate nonsense.

Who We Are

Gildan Thalquorix Architects, operating out of Toronto, ON. We're architects, not data miners.

Our Commitment

We only collect what we need and we don't sell your data. Period.

Questions?

Email us at info@gildanthalquorix.info anytime.

What Information We Collect

When you reach out to us about a potential project or just browsing around, here's what we might gather:

  • Contact Details: Your name, email, phone number - basically how we can get back to you about your project.
  • Project Information: Whatever you share about what you're looking to build or design. Property details, budget ranges, timelines, that sort of thing.
  • Technical Stuff: IP address, browser type, and which pages you visit on our site. This helps us figure out if our website's actually working properly.
  • Correspondence: Emails, messages, meeting notes - we keep records of our conversations so we don't lose track of important project details.

How We Use Your Information

We're not doing anything weird with your data, promise. Here's the breakdown:

Project Services
To actually do the work you're hiring us for - design consultations, architectural plans, project management, all that good stuff.

Communication
Responding to your inquiries, sending project updates, sharing relevant info about timelines or changes.

Legal Requirements
Sometimes we've gotta keep records for building codes, permits, professional liability insurance - boring regulatory stuff.

Website Improvements
Analyzing how people use our site so we can make it less annoying and more useful.

Who We Share Information With

We don't sell your data to random marketing companies. But we do work with others to get projects done:

Project Collaborators

Engineers, contractors, consultants - the people who need to know about your project to actually build it. They're bound by their own professional confidentiality requirements.

Service Providers

Cloud storage, email services, project management tools - the tech that keeps our office running. These folks are contractually obligated to protect your info.

Legal Obligations

If we're legally required to disclose information (court orders, regulatory investigations, etc.), we'll comply. But we'll let you know unless we're prohibited from doing so.

How Long We Keep Your Data

We're not hoarding your information forever, but architecture projects have long lifespans:

  • Active Projects: Throughout the duration of your project and for at least 7 years after completion. That's pretty standard for architectural liability and warranty purposes.
  • Inquiries That Don't Move Forward: Usually about 2 years, in case you circle back to us later.
  • Legal Documents: As long as required by Canadian law and professional regulations - sometimes that's 10+ years depending on the document type.
  • Marketing Contacts: Until you tell us to stop or we notice you're not engaging anymore.

Your Rights

Under Canadian privacy laws (specifically PIPEDA), you've got some solid rights here:

Access Your Data

Ask us what personal info we have about you. We'll provide it within 30 days.

Correct Mistakes

If something's wrong or outdated, let us know and we'll fix it.

Delete Information

Request deletion, though we might need to keep some records for legal reasons.

Withdraw Consent

Change your mind about us using your data (with some limitations for contractual obligations).

To exercise any of these rights, just email us at info@gildanthalquorix.info or give us a call at (416) 555-0142. We'll need to verify your identity first, but then we'll get moving on your request.

Security Measures

We take reasonable precautions to protect your information, though let's be real - nothing's 100% secure in the digital world. Here's what we do:

  • Encrypted data transmission and storage where feasible
  • Limited access to personal information - only team members who actually need it for project work
  • Regular backups stored securely
  • Password-protected systems and secure file-sharing platforms
  • Physical security at our office (locked doors, restricted access to file storage)

If there's ever a data breach that affects you, we'll let you know as soon as we reasonably can and report it to the Privacy Commissioner if required.

Cookies and Website Tracking

Our website uses some basic cookies - nothing too invasive:

  • Essential Cookies: Keep the site functioning properly (remembering your session, form inputs, that kind of thing).
  • Analytics: Help us understand how visitors use the site so we can improve it. We use aggregate data, not personal tracking.

You can disable cookies in your browser settings, though it might make some parts of the site wonky. Most browsers let you control this pretty easily.

Third-Party Links

Sometimes we link to other websites - manufacturer sites, sustainability resources, portfolio examples hosted elsewhere. Once you click through to those sites, this privacy policy doesn't apply anymore. Check their own privacy policies if you're concerned about how they handle data.

Changes to This Policy

We might update this policy occasionally - usually when laws change or we adjust how we operate. When we make significant changes, we'll post the updated version here and update the "Last updated" date at the top. For major changes affecting how we use your data, we'll try to notify active clients directly.

Contact Us About Privacy

If you've got questions, concerns, or complaints about how we're handling your personal information, don't hesitate to reach out:

Gildan Thalquorix Architects

285 King Street West, Suite 400
Toronto, ON M5V 1J5

Email: info@gildanthalquorix.info

Phone: (416) 555-0142

If you're not satisfied with our response, you can also file a complaint with the Office of the Privacy Commissioner of Canada.

The Bottom Line

We collect what we need to design great buildings and run our practice. We don't sell it, we protect it reasonably well, and we'll respect your rights if you want to see it, change it, or delete it. Pretty straightforward, really.